Frequently Asked Questions

Why become a Mediator?


We live in an era of escalating conflict. Consequently, there is a rapidly growing need for more conflict resolution specialists throughout our country. Mediators are on the forefront of resolving conflict.


Mediators are needed more than ever to assist families and individuals in matters of divorce, education and workplace conflict throughout the United States.


Mediation is a less stressful and less expensive alternative to litigious hearings and court proceedings. It is also an excellent new source of business income for legal and mental health professionals.

Congress has supported mediation in lieu of litigious hearings in IEP dispute cases. School districts and parents of special education children need mediators to assist in resolving these disputes. Families going through the painful divorce process are in need of mediators. Workers and businesses are in need of mediators to reduce workplace conflict, engage employees and increase productivity to our American economy.

A certificate from these Mediation Training Programs will enhance your professional credentials, increase your income and let you help more of the increasing number of individuals, families, workers, schools and businesses seeking help from mediators today.


We believe that live, interactive education is far more effective than lone-learning. Our online seminars provide you with live, interactive programs in which participants and instructors are able to see, hear and engage with one another in a live format, just like on-site classes, but without the need to travel. You get all of the practical tools and information necessary for you to immediately begin work as a mediator on either a part-time or full-time basis.


You can also take Advanced Mediation Training classes to further expand your knowledge base and credentials. All classes are taught by top-tier experts in legal, financial and education fields.

Will I receive Continuing Education credits for this program?


All of our training programs are approved for CLE and CE credits for attorneys, paralegals and all mental health professionals, including psychologists, social workers, counselors, marriage and family therapists and other licenses requiring continuing education credits. See individual courses descriptions for details.


Can Mediation be incorporated into a new or existing practice?


You can incorporate mediation services into an existing professional office or as a completely separate business entity. A single case is likely to cover the entire cost of your training with Conflict Resolution Training.


Do you have to be an attorney to become a Mediator?


No. Mental Health and Paralegal Professionals and Legal Assistants are ideally suited to working as divorce, IEP and workplace mediators based upon their education and training and experience. Upon successful completion of your Mediation Training Program, you will be ready to immediately start taking cases.

Who teaches these courses?


Our instructors are mediation, legal and financial experts, who act as resources for our graduates and their clients, even after the course is completed! Our Head Instructor and Course Developer, Susan Deveney, leads our Divorce Mediation Training Program. Susan has been a mediator with a successful private practice for the past 22 years. Her education and background are in both Law and Psychology. Susan’s unsurpassed knowledge, practical and clear teaching style and renowned humorous and engaging approach to learning are now legendary. Comments and testimonials about classes Susan teaches can be found on our testimonials page.


Where will my mediation clients come from?


A portion of each Mediation Training Program is devoted to this very topic. Our graduates are ready to accept mediation cases immediately upon successful program completion. All students leave class with an individual plan for accepting as many or as few cases as they feel is appropriate for their individual, professional circumstance.


Do I have to go to court with mediation clients?


No. The clients may go by themselves once the mediation is completed or go with an attorney of their choosing. The mechanics of what the clients need to do once they leave your office is covered thoroughly in class so that you can explain it thoroughly to your mediation clients.


Are payment plans available?


Yes! We are able to structure a payment plan by dividing the course tuition into two or three payments for those who prefer to pay in installments. We will customize a tuition payment arrangement that fits your needs. View our Payment Plans page for more details. Simply call us to at 1.800.306.1020 to schedule the plan that works for you.


We offer our programs live and online throughout the United States. Simply Select your class from our Upcoming Classes Page and follow the registration prompts. Online payment is secure and simple. 

Maureen Steele, Paralegal

“This training more than met my expectations. I learned an incredible amount of information and feel competent to start a new aspect of my career….extremely enjoyable and instructive. 

~ Sue Anne Kostur, LMHC ~

Boston, MA

“I know when I am being properly trained. You are very skilled and knowledgeable and I feel fortunate to have received my training in divorce mediation from you. Most importantly, I feel confident in my knowledge and abilities and ready for my first case.” 

~ Joseph Trunzo, Ph.D ~

Providence, Rhode Island

Hear From Our Graduates

Class size is limited!


Class size must be limited to provide the best possible experience and maximize the learning environment for each attendee. You should register immediately if you would like to participate in order to be assured that you will have a seat.